Local Reviews
for Montclair, VA

Rated 4.3 out of 5 stars based on 24 customer reviews

Map of Montclair, VA

Great once th ey got there.




Everything was excellent . We had a little snag with getting them there.


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Montclair, VA

Excellent




Took his recommendation of his assessment for the Svc.


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Montclair, VA

Longest installation




It took 3 hours to install a kitchen faucet. The cost was $308 after discounts. Too expensive.


Response from MY PLUMBER HEATING & COOLING:

Thank you for taking the time to provide feedback regarding your service experience. Sometimes we run into situations where we under estimate the time it takes to complete the task. We apologize if the time for the installation inconvenienced you in anyway. Unforeseen problems can slow down the process, but our goal is complete customer satisfaction while making sure the project is complete and everything is in working order. Best regards, the My Plumber Heating and Cooling Team


Map of Montclair, VA

Over Priced Service




The cost to remove and replace the toilet internal water valve is way too expensive. This is a job that took 15 minutes and the charge was nearly as much as changing a water pump on a car. Will not recommend!


Response from MY PLUMBER HEATING & COOLING:

We are very concerned by your review. Our goal is complete customer satisfaction. We apologize if we did not exceed your expectations this time. We provide flat rate pricing and not hourly rates. Our prices are shown up front prior to any work being done and authorized to proceed when the customer signs the contract. We are saddened that you feel our services are not going to be recommended in the future. With warm regards, the My Plumber Heating and Cooling Team.


Map of Montclair, VA

Plumbing safety check




My Plumber contract provides for an annual plumbing safety check. The company scheduled the visit and the technician came on time, checked all the house's plumbing and repaired several areas that needed work. The technician was professional, explained all work that needed to be done and cleaned after he was finished. The only issue I have is that the work seemed to be very expensive-not the technician's issue, but parts and labor didn't add up to the total cost - by a LONG shot.


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


ADAM O.

ADAM O.

Repaired American Standard lavy faucet in powder room

Near Port Washington Ct, Montclair, VA 22025
DENNIS R.

DENNIS R.

W/H BURST AT THE BOTTOM LEAKING WATER

Near Widewater Dr, Montclair, VA 22025
COREY J.

COREY J.

Installed defrost board with sensors Tested system operations Went over options with customer Defrost functions are ok at this time

Near Lindenberry Ln, Montclair, VA 22025
ADAM O.

ADAM O.

NEEDS A NEW SHUT OFF INSTALLED FOR DISH WASHER

Near Beachwater Ct, Montclair, VA 22025
CHRIS W.

CHRIS W.

Install new comfort height ADA COMPLIANT white elongated Toto Drake

Near Buckingham Ct, Montclair, VA 22025
TED W.

TED W.

install the kohler faucet with pull out sprayer in brushed nickel.

Near Four Seasons Dr, Montclair, VA 22025
HORATIO E.

HORATIO E.

HVAC SERVICE

Near Whisperwood Ct, Montclair, VA 22025
NATHAN M.

NATHAN M.

Customer supplied kitchen faucet

Near Kenton Cir, Montclair, VA 22025
ERIC P.

ERIC P.

Replaced both upper and lower elements and upper and lower thermostats in the water heater

Near Mimosa Trail, Montclair, VA 22025