for Lanham, MD
Victor - Lanham, MD
Very easy to talk and understood my problem. Outstanding Customer Services.
Response from MY PLUMBER HEATING & COOLING:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
ANNE - Lanham, MD
Kyle was polite & attentive; listened to description of problem & checked it out thoroughly. Gave immediate solution & suggested future action to improve situation.
Great service, Ritchie explained everything and the quality of the work was outstanding
Leslie - Lanham, MD
PULKKINEN - Lanham, MD
He found a pin hole leak in a copper pipe that was difficult to find!
Good overall service, unforeseen delays
MAHAFFY - Lanham, MD
"Computer glitch" and incorrect product on service truck delayed installation of disposer.
Snaked kitchen line from under the sink 5 times from40 to 60 feet. It was blocked at 40feet. Used bulb, pigtail,no head, drop head and finally cutter head got it cleared. It felt like I was pushing a towel down the pipe. I didn’t pull anything back and there was just a little grease.
Completed toto minor rebuild that I had quoted the customer earlier in the week, replacing fill valve, flapper and supply line
Did a minor rebuild on the upstairs master bathroom toilet, replacing the fill valve, flapper and supply line.
Removed flame sensor and cleaned it properly and reinstalled
HEATING SYSTEM IS BLOWING COLD AIR,
Inspected 80% gas furnace, surrounding area for odor emitting devices. Blower assembly dirty, ducts have coating of dust on return plenum. Discussed options and Priority Club benefits with customer whom will talk to daughter regarding HSP. Pulled and cleaned blower assembly, reassembled unit and cycled furnace, runs well at this time.
Arrived on site to find customer has clogged trap vanity sink in guest bathroom. While diagnosing clog I noticed pipe was piped in using 1’ j bend and trap. Also customer stated hose bib in back yard was leaking with ice sickle formed on spout. Turned hose bib off then on to try and verify leak for myself but could not get faucet to leak, but do to old age of hose is spigot recommended replacing hose bib as well as shut off valve for hose bib. Also provided quote for installing new main all valve. Custom was not expecting cost and stated she would like to winterize back yard hose bib for now and go with vanity sink tailpiece and trap replacement until she has the funds saved to proceed with remaining task. Offered Wells Fargo financing and 20% off t proceed with completing all task, customer stated she will think about financing but rather save for full amount but in the mean time would like to get the bathroom sink drain done properly. Installed new tail piece and trap on guest bathro
Installed a new 2 handle kitchen faucet with veggie sprayer.
BUSTED PIPE IN CRAWLSPACE