Local Reviews
for Germantown, MD

Rated 4.4 out of 5 stars based on 26 customer reviews

Map of Germantown, MD

Bad experience




The technician replaced a capacitor in the heat pump during the fall inspection. Because the capacitor was not mounted correctly it came loose and shorted out the system causing the whole system to fail and potentially damaging the system in ways that we may not know for some time. It took the technician most of the next day to troubleshoot and fix the problem. So we were without HVAC.for a day with a system that had been working perfectly before the service. The only bright side was that the company did not try to charge us for the work to fix the problem they caused.


Map of Germantown, MD

Excellent Job Jason




Jason treated me with care and concern just as a neighbor or friend would. He made sure that he understood my concerns and needs. He did not rush through anything and left the place spotless. Thank you for being you Jason and for your professional expertise and technical advise. Wanda Ruffin


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Germantown, MD

Quick diagnosis of the problem




Prompt service -- same day even though I didn't call until 2 pm


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Germantown, MD

Great service!




Plumber was knowledganle, efficient and personable.


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Germantown, MD

Great Service




We had a leak on a Saturday and could not find the outside water shutoff. Alvaro arrived on Sunday and could not find the shutoff, either. The water company people came, and they couldn't find it. They finally came Monday morning with the correct equipment and shut the water off. Alvaro waited with us and then returned Monday to finish the job. We have had no problem since. My Plumber was not able to send anyone the same day, and I have no way to compare the pricing, but Alvaro's service was above and beyond.


TOMMY D.

TOMMY D.

Cut and flared pipe

Near Flanagan Ln, Germantown, MD 20876
ANTHONY S.

ANTHONY S.

Installed new w/h & new PRV

Near Tall Cedar Way, Germantown, MD 20876
DENNIS R.

DENNIS R.

LIVES IN CONDO. LEAK COMING THROUGH CEILING, LIGHT FIXTURE. HOA INFORMED HER SHE NEEDS A PLUMBER TO COME OUT TO CHECK HER APARTMENT, SHE DOES NOT SEE ANY WATER LEAKING IN HER UN

Near Waterside Dr, Germantown, MD 20874
JASON H.

JASON H.

F/I NEW GD

Near Bellmeade Ln, Germantown, MD 20874
CRAIG M.

CRAIG M.

Replaced capacitor

Near Tarragon Way, Germantown, MD 20874
CRAIG M.

CRAIG M.

Replaced capacitor

Near Tarragon Way, Germantown, MD 20874
CRAIG M.

CRAIG M.

@@AM HVAC@@ HSP HEAT MAINT MAY NEED TO DO SERVICE WHILE T

Near Tarragon Way, Germantown, MD 20874
JASON H.

JASON H.

Installed new 1" prv valve. Had to cut drywall and climb over the dryer every time i needed to get out.

Near Eagle View Way, Germantown, MD 20876
JASON H.

JASON H.

Snaked kitchen sink line 45 feet

Near Spinning Wheel Pl, Germantown, MD 20874