Local Reviews
for Crofton, MD

Rated 4.6 out of 5 stars based on 12 customer reviews

Map of Crofton, MD

NEVER AGAIN!




my appointment was for 9-12 AM, after several delays My Plumber arrived at 1930 PM - finished installing akitchen faucet (I ptovided) at 2030 PM and charged me $341.00!


Response from MY PLUMBER HEATING & COOLING:

We are very concerned by your review. Our goal is complete customer satisfaction. We strive for a positive service experience, and when situations delay our technicians, we want to communicate with our customers a realistic timeframe for our arrival. We do have a process in place for each service call, and it doesn't sound like it was followed in your case. We apologize for any inconvenience this may have caused.


Map of Crofton, MD

Great service. Price okey




Good job


Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Crofton, MD

Great Service




Erik was very professional and had a very positive additude. I would ask for him again if needed. The only problem I had with this service was the wait. We had an appointment from 2:00 pm to 5:00 pm and he did not arrive until 8:30 pm. We were updated by the dispatch on this frequently up until he arrived. He was tied up on another call. Joseph Smith


Map of Crofton, MD

Performance Review




Great service; knowledgeable crew; responsive to all questions; clean-up excellent.


Map of Crofton, MD

Friendly Service




Brian quickly diagnosed the problem, was able to remedy the situation,and gave me advice how to avoid the same problem in the future. I was especially glad My Plumber has technicians on the weekend at no extra charge.


ANTHONY S.

ANTHONY S.

replaced a Gerber Pressure assist.

Near Vergils Ct, Crofton, MD 21114
JASON H.

JASON H.

Snaked mainline through powder room toilet flange (toilets removed) 60 feet with 1500 very small amount of roots came back. Water and paper were coming out of the washing machine stand pipe. Snaked stand pipe as courtesy to make sure no paper stuck in there. I put washing machine discharge pipe back in place.

Near Aberdeen Cir, Crofton, MD 21114
TOMMY D.

TOMMY D.

Installed c/s k/s faucet

Near [1700 - 1799] Fillmore Ct, Crofton, MD 21114
EDGAR A.

EDGAR A.

Made two minor tank rebuild rebuilds kohler cimaron. Also replaced shut offs for same water closet. Also snaked laundry drain stem pipe 2" for about 42 ft.

Near Fallsway Dr, Crofton, MD 21114
JASON H.

JASON H.

REPAIRED STOPPAGE

Near Aberdeen Cir, Crofton, MD 21114
ARIEL A.

ARIEL A.

Repair tub shower faucet in main bathroom.

Near [2500 - 2599] Weston Ct, Crofton, MD 21114
BRIAN M.

BRIAN M.

Near Peartree Ct, Crofton, MD 21114
DARRELL T.

DARRELL T.

Added freon to system and ensured proper operations. Checked over all components, did not come across anything faulty or failing. System operating under normal conditions at this time.

Near Fallsway Dr, Crofton, MD 21114
THOMAS D.

THOMAS D.

DW NOT DRAINING

Near Putnam Ln, Crofton, MD 21114