Local Reviews
for Bristow, VA

Rated 4.7 out of 5 stars based on 82 customer reviews

Map of Bristow, VA

Speedy response





Map of Bristow, VA

Great Service




Great service! Oscar was prompt, friendly and quick to fix our problem!


Map of Bristow, VA

Great service





Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Bristow, VA

Burst Pipe Service





Response from MY PLUMBER HEATING & COOLING:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team


Map of Bristow, VA

Arrived 4 hours after told on the way




Dennis did a fine job replacing my hot water heater and he did it in one visit. But, I received a call at 3:05 saying that the plumber was on the way. I hurried home from work to make sure I got home first. He arrived 4 hours later. I called twice and was told he was on the way. The plumber apologized for the dispatchers mistake and told me he had another job in between. I was very irritated that the dispatcher didn't communicate. The plumber left a hat, gloves and 4 foot copper pipe in my basement. Also, just before he left he told me that he didn't have the parts to fix my leaking faucet upstairs. I'm glad that he was able to get the hot water heater replaced in one visit, but long wait and $3,000 price makes me want to use a different plumber next time.


Response from MY PLUMBER HEATING & COOLING:

We are very concerned with comments in the review you wrote. We have a process in place for each service call, and it sounds like the process for communicating our arrival time was not followed. We apologize for the inconvenience and miscommunication related to this issue. This is not typical of our dispatch scheduling and keeping the customer informed. Please contact our office directly to further discuss what we can do differently to improve our process. Warm regards, the My Plumber Heating and Cooling Team


MIKE M.

MIKE M.

Replaced thermocouple on Bradford white heater

Near Walter Taylor Rd, Bristow, VA 20136
OSCAR S.

OSCAR S.

repalce broken sump pump

Near Lanier Overlook Ct, Bristow, VA 20136
OSCAR S.

OSCAR S.

repalce 14 years old gas water heater expansion tank new pan and furnace valve

Near Lanier Overlook Ct, Bristow, VA 20136
ADAM O.

ADAM O.

Repaired upstairs hall bathroom Moen tub/shower valve with one year parts and labor warranty. Replaced handle as a courtesy no warranty

Near Infantry Ln, Bristow, VA 20136
ADAM O.

ADAM O.

Located stoppage between kitchen sink and main stack. Customer already had trap removed. Snaked drain all the way to stack

Near Corncrib Ct, Bristow, VA 20136
MIKE M.

MIKE M.

KITCHEN SINK LEAKING NEED TO BE REPLACED

Near Solitary Pl, Bristow, VA 20136
CHRIS W.

CHRIS W.

Installed new sump pump.

Near Vantage Point Ct, Bristow, VA 20136
BILL H.

BILL H.

found that the two water closets o the base level were in need of attention. I also found that the drain for the left side master sink was stopped up. I preformed two major rebuilds on the water closets. And i ran my k50 about 35 feet down the drai. One year parts and labor warranty on the water closet repairs.

Near Dunbarton Dr, Bristow, VA 20136
DAVID B.

DAVID B.

replaced with simple faucet,

Near Hooe Rd, Bristow, VA 20136